Shipping & Refund Policy

Your order will be shipped within 2-10 business days (depending on peak seasons), and will be sent via USPS. Shipping is a flat rate based on weight of package + shipping and handling. Shipping within the US only. Please double check your address. We cannot be responsible for incorrect addresses on individual orders and do not guarantee that we can correct customer mistakes. If your order is sent back to us, we will refund your order to allow you to reorder with the correct address.

You will be emailed your tracking number once your order has been received and processed by USPS.

Once your order is in the possession of USPS, we cannot guarantee or confirm delivery speed, location, theft, or otherwise. You will need to contact your local post office regarding your order. Please keep your tracking number for your records and insurance information. 

All sales are final. Please be aware that body oils are replicas of original fragrances. Body oil fragrances smell similar to original scents, but we cannot 100% guarantee that each and every fragrance will smell exactly like the original fragrance. We do source from the highest quality oil vendors and look for fragrances that are a close match. Further, everyone has different body chemistry and every person has a different sense of smell. Therefore we cannot guarantee the staying power nor the strength of each fragrance on each person. If you are blind buying, we highly encourage you to purchase the smallest bottle size to ensure you are satisfied with the fragrance oil. 

All sales are final. Due to the personal nature of our products, we cannot accept refunds, returns, or exchanges once your package has been shipped and/or received. If you have a concern with damages or an incorrect order, please email us with photos and your order number at thewsoillady@gmail.com. Someone will return your email within 48 hours.