Legal
Privacy Policy
What we collect, why, and what you can ask us to do about it.
Effective date: October 2026.
The WS Oil Lady ("we", "us") is a family owned fragrance oil shop at 3800 Reynolda Rd #140, Winston-Salem, NC 27106. This policy covers this website, the messages you send us, and our text messaging program.
What we collect
- Orders. Checkout happens on our Shopify store. It takes your name, delivery address, email, phone number if you give one, and what you bought. Card details go to the payment processor and we never see them.
- The contact form. Your name, email, message, and a phone number if you choose to add one.
- The email list. Your email address, and your first name if you give it, along with a record of when you signed up and the wording you agreed to.
- Text message consent. If you tick the text message box, your phone number and a record of that consent, including the date and the wording shown.
- Visits to the site. Basic usage numbers, such as which pages are read, from privacy-friendly analytics. Your bag is kept only in your own browser and never reaches a server here.
How we use it
- To fill and ship your order and answer questions about it.
- To reply to messages you send through the contact form.
- To send our email news and offers, only if you signed up, and only until you unsubscribe.
- To send text messages about your orders and questions, only if you ticked the text message box.
- To keep the site working and see what people read, so we can improve it.
Text messages
If you opt in, we text only the number you gave us. Consent is not a condition of any purchase. Message frequency varies, and message and data rates may apply. Reply STOP at any time to cancel, or HELP for help. The full program terms are on our SMS Terms page.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who we share it with
We do not sell your information. We share it only with the services that help us run the shop, such as Shopify for orders and payment, our email and messaging tools, and our analytics provider, and only as far as they need it to do that job. We also share it if the law requires it. Text message opt-in data and consent are never shared with third parties for their own marketing.
How long we keep it
We keep order records as long as the law and our accounts require. We keep messages and list sign-ups until you ask us to remove them. We use reasonable safeguards, though no method of storing or sending information is completely secure.
Your choices
- Text messages. Reply STOP.
- Email. Use the unsubscribe link in any email from us.
- Your information. Ask for a copy, a correction, or deletion by emailing us.
Changes to this policy
If we change it, we will update the effective date at the top of this page.
Contact us
The WS Oil Lady
3800 Reynolda Rd #140
Winston-Salem, NC 27106
Email: [email protected]