Things to know

Body oil, or fragrance oil, is made by chemical analysis to reproduce a popular fragrance. It is synthetic. Because it is an oil rather than a spray, it settles on the skin instead of drying off it. It is hypoallergenic, vegan and cruelty free.

Close enough that people recognise it, but it is a reproduction and not the original. Oil also wears differently from a spray: it stays nearer to you and lasts longer.

It is an oil, so treat it like one. Put it on skin rather than fabric and give it a moment before you dress.

Three: a 1/3 oz roller, a 1 oz roller, and a 1 oz spray. Every scent comes in all three.

Plenty of people do, especially when they know the fragrance it is built to smell like. If you are unsure, the quiz narrows it down, or come in and try up to ten or twelve.

We will text you so you can pick another fragrance, rather than simply refunding you and leaving you with nothing.

Order processing

Orders are processed and prepared for shipment within 2 to 10 business days. Business days do not include weekends or holidays.

Processing time is separate from carrier transit time. During holidays, sales, new releases, or other high-volume periods, processing and carrier delivery times may be longer than usual.

We currently ship within the United States only.

Please verify your shipping address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your address before submitting your order. We cannot guarantee that an address can be changed or corrected after an order has been placed.

If an order is returned to us due to an incorrect or undeliverable address, the eligible order amount will be refunded so that a new order can be placed using the correct address. Original shipping charges are non-refundable.

High-risk orders

Orders identified by our payment system as medium or high risk may be canceled and refunded for fraud-prevention and security purposes.

If your order is canceled due to a payment or fraud-risk alert, you may need to contact your bank or card issuer before placing another order.

Tracking and delivery

Once your order has been processed and accepted by the shipping carrier, you will receive an email containing your tracking information.

Once a package has been transferred to the shipping carrier, delivery timing and movement are outside of our direct control. Carrier delays, routing issues, or tracking delays may occur.

If you experience a delivery issue, please use your tracking information and contact the shipping carrier directly for assistance.

Lost, missing or stolen packages

We are not responsible for packages marked as “Delivered” by the shipping carrier that are subsequently reported as missing, misplaced, or stolen.

If your tracking shows that your package was delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact your local carrier or Post Office for assistance.

A replacement or refund will not automatically be issued for packages confirmed as delivered by the carrier.

Shipping insurance

Shipping insurance may be available for purchase at checkout. Coverage applies according to the terms and limitations of the insurance provider.

Insurance may provide protection for qualifying packages that are lost or damaged while in transit, up to the insured value of the merchandise. Shipping charges may not be included in the insured value.

Shipping insurance does not cover packages that have been confirmed as delivered and are later reported missing, misplaced, or stolen, unless specifically covered under the insurance provider’s terms.

Damaged packages

If your order arrives damaged, please contact [email protected] with your order number and clear photos of the package, shipping materials, and damaged items.

Please keep all original packaging until your claim has been reviewed. Submission of a claim does not automatically guarantee a refund or replacement.

By placing an order with The WS Oil Lady, you acknowledge and agree to this Shipping Policy.

All sales are final.

Due to the personal nature of our products, we do not accept returns, refunds, or exchanges once an order has shipped. Please review your order carefully before completing your purchase.

Fragrance disclaimer

Our fragrance oils are inspired by popular designer and niche fragrances and are not the original fragrances. While we source high-quality oils selected for their similarity to the fragrances that inspire them, we do not guarantee an exact scent match.

Fragrance is subjective and may smell or perform differently from person to person due to body chemistry, skin type, application, and individual scent perception. We do not guarantee fragrance strength, longevity, projection, or performance on any individual.

If you are trying a fragrance for the first time or purchasing without smelling it beforehand, we strongly recommend purchasing the smallest available size first. Disliking a fragrance, preferring a different scent, or experiencing different performance than expected does not qualify for a refund, return, exchange, or replacement.

Damaged or incorrect orders

If your order arrives damaged or incorrect, please contact [email protected] with your order number and clear photos of the issue.

Claims must be reviewed and approved before a replacement or other resolution is issued.

By completing your purchase, you acknowledge and agree to this policy.

The production of these fragrance oils were created through chemical analysis and reproduction. The descriptions are to give the customer an illusion of the original scent character and not meant to mislead or confuse the customer, or infringe on the original manufacturers/designers’ name and trademark.

Our body oils are inspired by and created to replicate the aroma of the original designer fragrances. We are not affiliated with, endorsed by, or connected to any designer brand. These are interpretations, not originals. Please shop with this understanding.